Terms and Conditions of Business

All orders and supplies are subject to the following terms and conditions:

1. The Supplier and The Purchaser

1.1. The Supplier is The Shand practice limited, a company registered in Scotland with Registered Number SC460127 and having its Registered Office at 10A Albert Street, Aberdeen AB25 1XQ.

1.2. Epione Orthotics is a trading name of the Supplier.

1.3. The Purchaser is the party purchasing goods and services from the Supplier.

1.4. Orthotic devices and other goods supplied by the Supplier are referred to below as “products”.

2. Description of Goods

2.1. The description of the products ordered by the Purchaser will be as set out in the Supplier’s current brochure at the time the order is placed and as fabricated to the specification of the Purchaser’s mould, impression and/or prescription. The Supplier reserves the right to alter, improve or amend the specification of products from time to time without notice.

2.2. Every effort is made to ensure that the description and specification of products shown in the Supplier’s brochure is accurate, although changes may occur from time to time.

2.3. With regard to the description of products, it will be the responsibility of the Purchaser to satisfy itself that the products meet its or its client’s requirements.

3. Product Guarantee

3.1. Subject to the other terms of this clause, the Supplier warrants to the Purchaser that the products at the time when they are posted or consigned to a carrier, shall be of satisfactory quality, be reasonably fit for purpose and conform to specification.

3.2. Subject to the other terms of this clause, the Supplier guarantees that products will be free of defects in materials and workmanship for a period of six months from the date of dispatch by the Supplier.

3.3. The Supplier shall have no liability for any defect in any product or its inadequate performance originating from any error or inadequacy in the specification or prescription provided by the Purchaser or a third party.

3.4. The Supplier shall have no liability for defects arising from fair wear and tear, wilful damage, negligence, failure to follow the Supplier’s advice (whether verbal or in writing), misuse, accident or alteration or repair by a third party.

3.5. Where the Supplier makes suggestions or provides advice to the Purchaser, this shall not imply any acceptance or responsibility for the therapeutic results or tolerance of products, both of which shall remain the responsibility of the Purchaser.

3.6. The Supplier shall have no liability in respect of any indirect, special, consequential or economic loss.

4. Charges

4.1 The price of products ordered from the Supplier shall be as quoted to the Purchaser.

4.2 Unless otherwise agreed, carriage/delivery charges shall be added to the price of products.

4.3 Payment of the Supplier’s invoices shall be due 30 days from date of invoice.

4.4 Products supplied by the Supplier shall remain the property of the Supplier until full payment has been made.

5. Data Protection

5.1. The Supplier will take all reasonable precautions to ensure that the details of the Purchaser, the order, mould, impression, prescription and payment are kept secure.

5.2. The Supplier will only use the information provided by the Purchaser for the purpose of fulfilling the order.

6. Applicable Law

The terms of sale and the supply of the products will be subject to Scottish law, and the Scottish courts will have jurisdiction in respect of any dispute arising from the contract.